Last week my laptop went down. A major hardware problem made it malfunction. I still had Apple Care protection so I called in and then sent my laptop off to the Apple Engineers.
It completely derailed my week. Because despite having backups to Time Machine and a flash drive full of pertinent files and an email with my top ten files, I no longer had a computer to work on them.
After I talked to Apple Support and got the worst case scenario–2 weeks without my laptop, I cried like my boyfriend of five years just broke up with me. A violent emotional reaction over a computer. A tiny part of my mind knew I was overreacting, but the hysterical sobbing and frustration had to run its course.
This was such bad timing. I am on tight schedule with TGWIG and Six Train’s sequel. And I could potentially be without a computer for 2 weeks. Panic. Sheer panic. And loss. Such loss. I can’t lose two work weeks.
Next began a series of trouble shooting techniques. Most of which only led to more trouble.
I tried firing up the old Mac from 2007. It still worked, but the battery had swelled up and was unusable. So I was left solely with a/c power and a fickle cord that easily slipped out.
For email and social media, I relied on my iPad. It’s nowhere near as easy to navigate as my laptop, but it was a decent filler.
My entire work week ground to a halt. I was supposed to be creating the series bible for The Girl Who Ignored Ghosts. But I didn’t have Scrivener on my old laptop and it’s OS wasn’t compatible with Scrivener.
And then the worst thing happened. I couldn’t figure out which draft of Six Train’s sequel was the most recent one. I had a printed version that was 451 pages and an electronic one that was 378 pages. I felt like I was going to lose my mind.
I spent hours trying to figure it out. And I couldn’t. That was weeks of work potentially gone. My mind was at its breaking point.
I never realized that my Mac wasn’t just a computer. It was my ally. My business partner. And my daily companion at work. Without it, I was lost. Fumbling through the day. Barely productive.
Luckily, Apple was able to turn around the laptop in a flash. I called in on Monday, got the Fed Ex box on Wednesday, shipped it back Wednesday afternoon, they got it Thursday morning and shipped it back Thursday before midnight. I woke up Friday to an email that my laptop was coming home around 10:30 am.
I spent most of Friday moving Time Machine to the laptop and getting everything back up and running again. I’m so happy to have my old friend back.
And I’m thinking about getting some repairs done to my old Mac. A new battery. Some memory upgrades. So that it can be a backup if this ever happens again.
Have you ever had a complete tech meltdown? What did you do?